Jam Universal

A global outcry for worldwide usability and whatever makes you stand-up and say WTF!

Archive for the ‘Usability’ Category

Moving Jobs & choosing life

Posted by Peter Cavallo on October 19, 2006

Well, it’s time to move again. I’ve been here 5 years and now it’s time to move the career up a notch. I’ve had plenty of changes in my life from being a sound engineer to a preacher,TV producer and now a Usability Analyst. I must say that out of all of them I find dealing with usability to be the biggest challenge. OK, I know most of you are still hanging on the Preacher thing aren’t you?

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There’s no “I” in “User”

Posted by Peter Cavallo on October 13, 2006

I have been thinking…and that’s never a good thing! As Usability Professionals we must be careful of the “I”. When asked by a developer, “What do you think?” we need to be careful the first words out of our mouths aren’t “I”. It’s so easy to say what we think and then backing it up with stats is not best practise. We aren’t about the “I” we about the “Users”. Ever heard some one say “Well, they say…”, who the hell is they?! I think sometimes we tend to use the “I” and the “They” as cop outs to get a point across quickly rather then pointing to facts, which is what usability professionals deal with day to day.

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